Privacy Policy
Last updated: October 28, 2026
About us
The DigiNook is an online digital-product store operated by Ayoub Hazzaz, an individual freelancer based in Morocco, serving customers worldwide.
Website: https://thediginook.com
Contact email: hazzazayoub59@gmail.com
Ayoub Hazzaz is responsible for the personal information covered by this policy.
Information connected with your purchases and enquiries
When you contact us or request help with a purchase, the information you provide may include your name, email address, message, product name, payment receipt and transaction reference.
We use purchase and payment-related information to identify orders, verify transactions and provide access to purchased products.
Please do not send passwords, full payment-card details or financial information unrelated to your request. Redact unrelated transactions from payment receipts.
How we use information
We use information connected with your purchase or enquiry to:
- Provide purchased digital products.
- Answer questions and support requests.
- Verify purchases and restore download access.
- Investigate missing, incorrect or unsuccessful deliveries.
- Handle complaints and requests concerning your rights.
- Meet applicable legal obligations.
Depending on the circumstances and applicable law, processing may be necessary to fulfil your purchase, respond to your requests, meet a legal obligation or carry out another legally permitted purpose. Where consent is required, that requirement remains applicable.
Payments and service providers
Payments are processed through PayPal. PayPal handles personal information in accordance with its own privacy notices:
Information necessary to operate the website, process payments or respond to communications may also be handled by the service providers performing those functions.
Information may be disclosed to competent authorities where legally required or otherwise lawfully necessary in connection with a dispute.
International services
The DigiNook operates from Morocco and serves customers internationally. Using international payment and communication services can involve processing information in other countries.
Any applicable requirements governing international transfers remain relevant. Contact us if you need information about the handling of a particular record or communication.
Retention
Retention depends on the purpose of the information, the status of the purchase or support request, applicable recordkeeping obligations and the need to address disputes.
A deletion request may not require immediate deletion of records that must lawfully be retained.
Your rights
Depending on applicable law and the circumstances, you may have rights to access or correct your information, object to processing, request deletion or restriction, receive a portable copy, or withdraw consent where processing relies on consent.
To submit a request, email hazzazayoub59@gmail.com with enough information to identify the relevant records. We may need to verify your identity before acting on a request.
You may also contact Morocco’s Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel (CNDP), or another competent privacy authority:
Cookies and changes
Our Cookie Policy provides general information about cookies and browser controls:
This policy may be updated to reflect changes in the store or applicable requirements. The date above identifies its latest revision.
For privacy questions, contact hazzazayoub59@gmail.com.